PRIVACY POLICY
Last updated: 21 July 2026
RENA LIMITED (“RENA”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit renahk.com, contact us or express interest in our wellbeing studio and services.
WHO WE ARE
RENA LIMITED is a Hong Kong company developing a premium private wellbeing studio in Hong Kong.
Registered office:
Unit 2904–05, 29/F, Universal Trade Centre
3 Arbuthnot Road, Central
Hong Kong
Email: hello@renahk.com
INFORMATION WE COLLECT
We may collect information you provide directly, including your name, email address, telephone number and the content of your enquiry. We may also receive limited technical information when you use this website, such as browser type, device type, IP address, pages visited and approximate location.
We do not currently offer online booking, payments, memberships or e-commerce through this website.
HOW WE USE YOUR INFORMATION
We use personal data only where reasonably necessary to:
• respond to general, business and pre-launch enquiries;
• communicate studio news or launch information when you have asked us to do so;
• operate, secure and improve the website;
• understand general website usage;
• comply with legal, regulatory and record-keeping obligations; and
• protect the rights, safety and property of RENA, our visitors and others.
COOKIES AND ANALYTICS
The website may use essential cookies required for security and basic operation. Analytics or marketing cookies will be used only where enabled and, where required, after your consent. You can manage cookies through the website banner or your browser settings.
SHARING OF PERSONAL DATA
We do not sell or rent personal data. We may share limited information with trusted service providers that support our website, communications, hosting, security or professional administration. These providers may use personal data only to perform services for us and must protect it appropriately.
We may also disclose information where required by law, regulation, court order or a competent authority, or where necessary to protect legal rights and prevent fraud or misuse.
INTERNATIONAL TRANSFERS
Some service providers may process data outside Hong Kong. Where this happens, we take reasonable steps to ensure that personal data receives an appropriate level of protection.
DATA RETENTION
We keep personal data only for as long as necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal obligations. Information that is no longer required is deleted or anonymised where reasonably practicable.
SECURITY
We use reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
YOUR RIGHTS
Subject to the Personal Data (Privacy) Ordinance of Hong Kong and applicable law, you may request access to or correction of personal data we hold about you. You may also ask us to stop using your information for direct marketing at any time.
To make a request, email hello@renahk.com. We may need to verify your identity before responding.
THIRD-PARTY LINKS
This website may link to third-party services, including Instagram. Their privacy practices are governed by their own policies, and RENA is not responsible for third-party websites or services.
CHILDREN
This website is not directed to children, and we do not knowingly collect personal data from children through the website.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes to our services, website or legal obligations. The latest version will always be published on this page with the date of the most recent update.
CONTACT
For privacy questions or requests, contact:
RENA LIMITED
Unit 2904–05, 29/F, Universal Trade Centre
3 Arbuthnot Road, Central, Hong Kong
hello@renahk.com